Terms and Conditions
Welcome to W by Tripletees, where your comfort and satisfaction are our priority. By booking with us, you agree to the following terms and conditions:
Cancellation Policy:
- Free Cancellation: Guests may cancel their reservations at no charge up to 48 hours before the scheduled arrival date for standard rates..
- Non-Refundable Rates: Bookings made under non-refundable rates cannot be canceled or modified.
- Late Cancellations: Cancellations made within 24 hours of the scheduled arrival will incur a charge equivalent to one night's stay.
Changes to Bookings:
- Changes to room types or the number of guests are subject to availability at the time of the request.
- Changes to room type or number of guests are subject to availability at the hotel.
Guest Responsibility:
- All guests must present a valid government-issued photo ID at check-in for verification purposes.
- The maximum occupancy for each room type is strictly enforced to ensure comfort and safety. For example, certain rooms allow a maximum of two adults unless specified otherwise.
- Smoking consumption are strictly prohibited in all guest rooms with penalty of #150,000.
Thank you for choosing W by Tripletees for your stay. We look forward to providing you with exceptional hospitality. If you have any questions, please contact us directly